Mission Statement

mission1

Complete Care Homes Limited is a leading and well established group of four nursing homes in North Yorkshire.  We have, for over 30 years, consistently provided the following services to an excellent standard:

–         General nursing care for adults and the elderly

–         Day care

–         Respite care

–         Specialist EMI care

–         Palliative & terminal illness care

We have an enviable reputation for the highest level of quality care, catering to the personal needs of each resident.  Our care packages are individually tailored, to ensure each resident has the maximum standard of care for their personal needs.

All staff receive in house training and follow the CCH philosophy of care which is designed to give residents privacy and control over their daily lives, wherever possible. Our care staff provide for special bathing, dressing and changing needs, serve meals and tend to the laundry, all of which is done in-house.  We ensure medication supervision and administration, as well as coordinate appointments for professional services, such as GP, dentist, chiropodist and optician appointments.

All our Homes offer the quality of care you expect for your loved ones.

Caring for people by people who care. Promoting the principles of care; Independence, Privacy, Dignity, Choice and Respect. We also offer care for adults of any ages with Psychological Nursing Specialist in Dementia and Alzheimer’s care and, Palliative or Terminal illnesses.

You can be assured that we operate within a safe and supported living environment which promotes autonomy and independence for those suffering from dementia, Alzheimer’s, mental issues or physical disabilities. Access to beautiful gardens is possible for all residents, including wheelchair users.

We employ dedicated, well trained staff, all of whom adopt positive, pleasant and helpful attitudes. Our homes operate around the clock, with nursing staff in the building 24 hours a day to cater to the needs of our residents in a professional and respectful way.

Mental /physical stimulation is a key element of care, and this is why we employ dedicated activities coordinators to provide varied weekly programmes to support and encourage our residents to live an active and fulfilled life. As well as group activities, our coordinators also spend time with residents on a one to one basis.  It is important to note, that activities may not be suitable for all residents.

Menu choices are carefully planned to make meal times special and nutritious. Each home has their own cooks and dedicated staff to help residents make choices from the regularly changing weekly menu’s (we are happy to provide sample menu’s upon request).